Domiciliary care management
Dashboard
Lancashire service
Care, rota and finance in one calm workspace
Planned visits feed service delivery, invoicing and BrightPay payroll export, with every assumption visible and editable.
20 yrs
Trading history
Priority Queue
Daily control viewToday
Daily visit summaryAI Checks
Draft reviewSource Readiness
People Planner exportsData Protection Gate
Before live importBaseline Rota Template
Generated visit exportDry-Run Result
Backend write simulationGo-Live Gates
Director viewToday’s Service
Monday 11 May 2026Decision Log
Manager handoverHandover Actions
Risks, contacts and review holdsSubmit Feedback
Staging routeVoice Feedback Intake
Tester voice transcriptFeedback Queue
Waiting for submissionsProfile Snapshot
Current recordRecent Events
Cross-module viewComplaint Case Review
Backend drill-down
Dashboard
HR
Service User
Rostering
Monitoring
Finance
Reports
Settings
Applicant
Employee
Communication
Other
Portal
Hollie HR Test Space
Onboarding walkthrough, reference links and feedback loopApplicant Pipeline
Digital recruitment checksStaff Records
Applicants and employeesHR Record
Details, documents, checks, availability and payGenerated HR Tasks
References, DBS and starter meeting triggersPolicy Hub
Timed read and re-sign workflowStaff Snapshot
Current recordRecent Events
Rota, mobile, payroll and accessHigh-Priority Packages
Service-user recordsMedication Profiles
Service-user readinessPrompt Evidence
Visit notes and exceptionsMedication Items
Dose, route, time windows and PRN safeguardsPortal Snapshot
Access basis and care overviewVisits
What a family contact can seeMessages & Policy Blocks
Plain-language updates and sharing safeguardsService User Onboarding
Assessment and risk workflowCarer Onboarding
Compliance and availability workflowApplicant Mobile Portal
Hollie test spaceApplicant Test Links
Send, test and reviewOnboarding Queue
Assessments, risks and compliance checksReadiness Checklists
Assessment, consent, care plan and complianceUnallocated Visits
Drag into the plannerVisits waiting for a carer. Drop them onto a staff row in the day planner or weekly rota.
Mon day planner
0 visits on Mon with 15-minute snapUnallocated Visits
Drop onto a staff rowBirdie-style holding area for visits with no carer assigned yet.
Quarter-hour timeline
Spreadsheet-style day sheet with staff or service-user names down the left, time across the top, and visit blocks to the right for gap spotting. Drag visits left or right to snap them to 15-minute starts. Double-up calls show both carers on the same card.
Coordinator copilot
Voice-Controlled Roster Changes
Try: "move Sophie Holmes lunch visit to half 1" or "Janet Jones is running 15 mins behind".
Action Preview
Awaiting command.
Voice Action Queue
Manager approval requiredContact Queue
Preferred method
Checking mobile security
Preparing offline cache and device capabilities.
Secure carer sign-in
Sign in to load the protected rota and sync saved visit evidence.
Test Model
Secure offline workflow simulator for iPhone/Android builds.
Today
Care worker
Next visit
82m
from service-user address
Current GPS
Waiting for phone location
what3words
Add API key to convert live GPS
Within visit radius. Check in when you are with the service user.
Visit Sheet
Carer app workflowVisit Notes & Outcomes
Care delivery evidenceMobile Exception Queue
Geofence, late and manual override reviewRole Permissions
RBAC modelSecurity Controls
Production targetGDPR Request Register
DSAR, rectification and erasure workflowUser Accounts
MFA, role and statusRole Permission Matrix
Least privilegeMobile Access Review
Field-account links and proof-of-care riskManager-only view of care-worker app links, recent mobile evidence, and exceptions recorded against changed or cancelled visits.
Use this with fictional data to practise Review evidence, Copy evidence and follow-up closure.
Action queue for account-link gaps, manual or offline proof, and mobile events still blocking payroll or commissioner closure.
Registered Carer Devices
Device identity, secure storage and revocationRepresentative Access Worklist
Due-state review, redaction and accessibility follow-upManager-only queue for service users whose representative route is overdue, policy-blocked, or needs communication-support follow-through before wider sharing continues.
Service Performance
Week viewStaff Utilisation
Top scheduled carersException Trends
Care, rota, mobile, finance and payrollDisrupted Visit Ledger
Commissioner return, family route and closure evidence in one place.Visit Variance Review
Billing, payroll and mileage impactPayroll Exception Review
Changed visits, cancellations and mileage checksEvidence Checklist
Manager reviewRisk Position
Current demo dataPack Contents
Exportable evidence rowsBilling Assumptions
EditableData Sources
TraceSecurity model: production login should use MFA, role-based access, session expiry, lockout rules, least-privilege permissions and manager approval for sensitive changes.
GDPR / UK GDPR: production must include DPIA, privacy notices, retention rules, data processing agreements, encryption, backup testing, subject access workflow and breach response process.
CQC / DSPT: build for inspection-ready read-only access, annual DSPT or equivalent evidence, audit trails and clear data governance.
Lancashire public context: public council pages and market sustainability material confirm home care/non-residential care context and published fee schedules.
Seeded rate: LCC framework homecare assumed at £21.50/hour from public 2024/25 baseline material. Update this with your actual contract rate before live use.
Payroll: BrightPay import designed as CSV-first, with pay items mapped during implementation.